Shipping & delevery
Shipping & Delivery Policy
We aim to deliver every order quickly, safely, and with full care. Our goal is to make your shopping experience smooth from the moment you place your order until it arrives at your doorstep.
Order Processing
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All orders are processed after confirmation.
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Processing time may take 1 business day, depending on order volume and product availability.
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Orders placed on holidays or weekends may take a little longer to process.
Delivery Time
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Inside Dhaka: Delivery usually takes 1 to 2 days.
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Outside Dhaka: Delivery usually takes up to 3 working days.
Please note that delivery time may vary due to courier delays, weather conditions, public holidays, or other unexpected issues.
Shipping Information
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Please provide your correct name, phone number, and full address when placing an order.
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We are not responsible for delays caused by incorrect or incomplete address details.
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If the customer is unavailable at the delivery time, the courier may try again based on their policy.
Delivery Updates
Once your order is confirmed, our team may contact you for verification or delivery coordination. In some cases, the courier may also contact you directly before delivery.
Delays and Exceptions
While we work hard to deliver on time, some orders may take longer than expected because of:
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Remote delivery locations.
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High order volume.
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Courier service delays.
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Natural events or strikes.
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Product shortages or stock issues.
Customer Support
If you have any questions about shipping or delivery, please contact our support team with your order number and contact details.
Short version
Shipping & Delivery Policy:
We process orders quickly and deliver within 1 to 2 days inside Dhaka and up to 3 working days outside Dhaka. Delivery time may vary depending on location, courier service, holidays, and unexpected delays.